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Returns & Refunds policy
1. Booking Confirmation
Lahat ng bookings ay confirmed only upon receipt of full or partial payment (as stated in the booking agreement). Kapag nakapagbayad na, it is considered final unless otherwise stated.
2. Non-Refundable Bookings
Ang mga sumusunod ay NON-REFUNDABLE:
Airline tickets (subject to airline rules)
Hotel reservations marked as non-refundable
Tour packages with promo or discounted rates
Service fees, processing fees, at reservation fees
3. Cancellation by Guest / Client
Kung magka-cancel ang guest, ang refund ay depende sa petsa ng cancellation:
30 days or more before travel date
👉 Partial refund (minus non-refundable fees)
15–29 days before travel date
👉 50% refund (subject to supplier charges)
14 days or less before travel date
👉 NO REFUND
No Show
👉 NO REFUND
4. Refund Processing
Ang approved refunds ay ipoproseso within 30–60 business days
Refund will be made through the original mode of payment
Bank charges, transfer fees, at currency conversion fees ay sagot ng client
5. Rebooking / Travel Credit
Pwede ang rebooking subject to availability at supplier approval
Rebooking fees and fare difference (if any) ay sagot ng client
Travel credit (kung applicable) ay valid lamang sa loob ng _ months
6. Cancellation by the Company
Kung ang tour ay makansela dahil sa:
Force majeure (natural disasters, government restrictions, pandemics, etc.)
Airline or supplier cancellation
👉 The company may offer:
Rebooking
Travel credit
Refund (subject to actual refunds received from suppliers)
7. Force Majeure
Ang kumpanya ay not liable sa delays, cancellations, or changes caused by events beyond its control such as weather conditions, strikes, government actions, or health emergencies.
8. Policy Acceptance
By confirming a booking and making payment, the client acknowledges and agrees to this Return and Refund Policy.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail luckyfortunetravel888@gmail.com